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At
Hair Restoration Institute of Minnesota, our highest priority is client
satisfaction, along with providing the finest hair replacement and hair
restoration programs available.
Hair loss and thinning hair can
have devastating effects on a persons life, their self-esteem, their
relationships, and even their livelihood.
Our clients are people just like
you: men and women suffering from hair loss and thinning hair, as well as all
the related problems and issues that accompany hair loss.
We are always gratified when we
receive letters and emails such as these from our clients who share with us
their feelings of renewed self-confidence and happiness.
Dear Vern and crew,
This has been a great three years
since I got my new hair. The improvement to my looks as well as every other
aspect of my life is clear. Confidence in my appearance is high and public
speaking is easier.
When I got my hair, everyone told
me how great it looked. I was concerned about showing up with a sudden full head
of hair. Those concerns were short lived when women said “you look ten years
younger” and men said “I should get that, too.”
Getting hair was definitely the best improvement I made on my appearance in my
life and ended those awkward moments in front of the mirror trying to make my
balding head look more full.
Thank you always,
Paul K., Duluth, Minnesota
While reading the St. Paul Pioneer Press, I ran across an ad that said “Win a
Free Virtual Reality Makeover!” In this ad was a picture of a lady with a before
picture of a very balding head and an after picture with her new “Virtual
Reality Makeover.” I thought to myself, “Wow, what a difference.”
I am not bald, but I have very
fine, thin hair on the top of my head and on my sides most of my life. I was
very curious about this procedure and thought I would give a call to the phone
number listed in the ad. I was scheduled to come in for an interview in the
Bloomington, Minnesota office the following week. I kept hoping I would be a
good candidate for one of the free hair makeover spots. I went to my appointment
with mixed feelings. Excitement mostly, but also with many questions of how it
actually worked. What they had to do. The most important question being, how it
would look and what the cost of maintenance would be.
When I was informed that I was a
good candidate and that I was going to receive this at no cost to me, I was
ecstatic. Visions of what I would look like with hair, thicker hair was all I
could think about. When the interviewer told me of the various openings for the
“Virtual Reality Makeover,” I think it took me all of two seconds to blurt out,
“as soon as possible.” I was scheduled to have my hair makeover in the St. Paul
office. Given a map of how to get there, I was out the door and on my way home.
I felt I had just won the greatest prize of all. I was soon going to have thick
hair that would be identical to my own color. It was going to be real human
hair, not some fake looking synthetic blend. When the day came for me to go and
have my hair makeover, I was so excited, I left early and made it there an hour
before my appointment time. Finally, over walked Karen and said hello to me and
told me that Melissa would be doing my “Virtual Reality Makeover.”
I was taken back into the salon
room. There, I received the full explanation of what the procedure entailed and
how they would design the hair makeover just for me and my needs. Melissa and
Karen also introduced me to the owner of the hair restoration salons, Vern.
Melissa asked me if I was ready and I said, “Let’s go for it!” A short time
later, it was all said and done, including my new cut and style. I had been
turned away from the mirror in the beginning, then, turned to face the mirror
for the first time.
It was awesome! I couldn’t stop looking in the mirror. It sounds corny, but I
hadn’t felt hair on my forehead before. This was a new sensation to me. I kept
looking in the mirror and thought, “Man, I can’t believe it’s me!” I have always
had an idea what I might look like, had I been born with thick hair. This was
immediate gratification, but it felt like it was in an instant. I went from
fine, thin, limp hair to this thick gorgeous mane.
Vern came into the room. I couldn’t
help myself. I jumped up from my chair and gave him a big bear hug. I said, “I
don’t know what ever made you decide to do this for a living, but thank God for
you. I just love it. I can’t believe that’s me. It is so natural looking and
such a perfect match.”
I told Vern that I know so many
women who have such thin hair like me. They would love this. I told Melissa I
felt she did a fantastic job. What’s really cool is that I can shampoo my hair,
shower and swim with no worry. I will go in for regular maintenance, just like
you would go to get your acrylic nails filled every four weeks or so.
I was invited to come to the
Bloomington office the next day. They wanted to make sure I liked my new hair
and cut and that everything was to my satisfaction. I felt I was treated with
royal pampering and given the greatest moral booster I could ever receive. I’ll
really be able to hold my head up high. I won’t even mind my picture being taken
now.
Thank you so much Vern, and all
your very talented staff.
Joyce S. – Faribault, Minnesota
Dear Vern,
Just a quick note to say thank you!
Over the past several years, I have been contemplating the possibility of
changing my appearance by improving my hair. I considered several options and
did a considerable amount of research. I am in a very public job and was highly
skeptical that whatever I did must be very natural.
After meeting you and placing my
trust in you, I can honestly say this has been one of the “best” decisions I
have ever made in my life. Once I decided to make over my appearance, everything
seemed to fall into place. I removed a beard, lost nearly 50 pounds and added a
full head of hair – very radical changes, to say the least.
I cannot tell you how much better I
feel about myself. I have always been a confident person and in leadership
positions. I seemed to forget how much one’s personal appearance can impact day
to day interactions. After these simple changes, many have said I look 10 to 15
years younger. Today I am very proud of my new appearance and have a renewed
feeling of self confidence.
My colleagues, employees, wife,
kids and friends all seem to have enjoyed the changes. I am a very different
person, in part because of heeding your advice. The system you recommended is
very natural. I can shower, swim, exercise and play without any fears. It is so
comfortable; I simply forget it hasn’t been this way all of my life.
You and your staff are true
professionals and have really done everything possible to make this a positive
transition. You are fair and honest and I respect the commitment you make to
customer service. I look forward to many years of service from you and your
company. Thanks again for all of your support and professional help.
Paul D. – “A very satisfied
customer.”
“Beauty is in the eye of the beholder.” As I would gaze at myself in the mirror,
it was becoming clear that the pattern of baldness that was passed down in my
family has now become apparent in me. I had tried various hairstyles and even
purchased wigs, as my mother had done before me. But none of them looked
natural. So it was time for me to investigate other techniques.
There was a good deal of
embarrassment connected to this issue. I was to find that, once the search had
begun, my self esteem had been severely affected by thinning hair. The
embarrassment kept me from talking about this with friends. Perhaps I felt it
would show how vain I was. Silently, the search was begun.
The first step was to look through the yellow pages. Being completely
ignorant of the hair replacement process, I randomly chose three names and set
out on my investigation.
The first stop was Hair for Life.
The presentation was thorough and professional, detailing the steps and cost and
pictures of before and after. Though I welcomed the information, what came
through to me most was the attitude of the owner, Vern Cole. It was clear that
he was a highly trained professional who was passionate about what he could
bring into people’s lives. He came from an attitude of serving the needs of
people like me who suffered a loss of self esteem from thinning hair. I threw
away the other two names and made an appointment for the service.
I have enjoyed hair replacement for
six months and have been overjoyed with the results. My appearance certainly
changed as has my self concept. Within a couple of days, I no longer noticed
that I had a hair system. It was so natural and the comfort level was almost
immediate. Friends would compliment me on my new youthful appearance and my self
esteem was renewed.
Service has been impeccable at Hair
for Life. And their pure enjoyment at what they bring into peoples’ lives makes
each visit a pleasure. I highly recommend this organization where integrity and
professional service are the foundation for their services.
Sharon
Dear HRI:
Making the decision to fix my hair
problem was one of the best decisions of my life.
It gave me the confidence to
advance myself in my career and in my life, and I know it will continue for
years to come.
Thank you very much for your help.
Joan F.
HRI:
I would like to thank you fro the
great look you have given me in the styling of my last hair. I have been wearing
hair for the past 27 years. In that time, I have dealt with Apollo, HCM and
other hair centers. The professionalism you and your staff have toward me as a
client, and not just another member, is something I didn’t feel at the other
hair centers.
I am now close to seven years as a
Hair Restorations client and the extra miles I drive is well worth it. If you
ever need to use my name as a reference, do not hesitate to do so.
Thanks.
Jerry H. – Minnetonka, Minnesota
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